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Dear Tom, Nate, Scott, and John:
We recently had Master Builders
complete a major remodeling project on the main floor of our 24
year old home. We are thrilled with the results and are proud to
show it off to our friends and relatives. It took us, the homeowners,
a few attempts to figure out what our vision for this project was
and Tom was patient with us as we worked through several different
ideas to accomplish our goals and stay within our budget.
the team at Master Builders to be very flexible as well as pleasant
to work with. We appreciated their attention to detail and craftsmanship
and their refusal to be satisfied with anything less than perfection.
When we decided to remove all the insulation from the attic and
replace our radiant heat panels during the project, they supported
us with their can-do, customer-is-always-first attitude, even though
this was somewhat of an unknown for them. Master Builders' subcontractors
do premium work at affordable prices and were also easy to work
Every project of this magnitude has the inevitable "glitches" and
ours was no different. Nate worked very hard to resolve a few cabinet
and countertop issues with our custom and somewhat complicated
island. These could have been quite expensive to resolve, but Nate
kept our additional expenses to $100, while still delivering the
appearance and functionality that was so important to the homeowners!
Everyone who worked on the project respected our home -- both
the integrity of the structure and the place it holds in our hearts.
We are already working on ideas for our next remodeling project
and you can be sure that we want to work with Master Builders for
this project as well.
Karen and Joel Eikenhorst
PS. We forgot to
mention that we went to Europe for 3 weeks during the middle of
the project. We didn't worry during the trip and everything went
perfectly while we were gone!
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